Recovery Collector

The Recovery Collector will maintain company objectives and goals pertaining to charged-off accounts by monitoring and collecting of charged off consumer accounts until resolved through up-to-date payment arrangements, repossession, extension, re-write, or other legal action. 

  

  

ESSENTIAL RESPONSIBILITIES:  

  

· Collection of charged off Consumer accounts.  

· Send collection letters, request field calls, make phone calls. 

· Handle incoming calls and respond to all member’s inquires in reference to their charge-off accounts.  

· Discover and analyze our member’s reason for the charge-off, and offer up-to-date payment arrangements, extension plans, rewrites, or due date change to our members to help them keep the accounts current. 

· Refer members to Consumer Credit Counseling programs when needed. 

· Perform skip tracing to locate member and /or our collateral 

· Assign account for repossession and coordinate efforts with repossession agencies 

  

EDUCATION and/or EXPERIENCE:  

  

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor’s degree preferred. Windows, Excel, Word. Collection’s law and skip tracing. 

   

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