External (Self Sourced) Mortgage Loan Consultant


Financial Partners Credit Union (FPCU) is one of the nation’s largest credit unions with a reputation for being financially sound, focused on our members and partners, and growth-oriented. At FPCU, our partners work together with a common vision, “Building Lifetime Financial Partnerships.” In doing so, we promote a culture where your opinions matter, your development matters, and you count. We encourage our partners to challenge themselves to work smarter, be more successful and grow to their potential. .

Job Description Summary

Responsible for sourcing and originating first mortgage loans that meet FPCU guidelines by building relationships with realtors, builders, financial professionals, past customers and other nontraditional sources, while providing excellent customer service. Strong sales and organizational skills are essential. Bi-lingual job seekers are encouraged to apply.

Essential Job Functions  

  • Sources and obtains first mortgage inquiries from external business sources using his/her network and COI and targeted marketing and/or advertising efforts. 
  • Develop knowledge of company products, policies and procedures, and underwriting requirements. 
  • Conducts presentations at real estate office sales meetings, homebuyer's seminars or any other venue to solicit first mortgage business. Advises new and existing members on various loan programs based on their financial needs. 
  • Interviews applicants to develop information concerning their needs, desires, and earnings to assist in determining whether the loan will be an acceptable risk to the Credit Union. Negotiates terms and conditions of loans with applicants. 
  • Analyze detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk 
  • Analyzes current rates and loan programs and provides accurate and timely information to applicants. Manages pipeline to ensure service standards and financial goals are met.  
  • Transacts business in conformance with state and federal regulations such as, but not limited to, RESPA, HMDA, and Fair Lending Practices Acts as liaison with borrowers/members, other credit union employees, outside entities (realtors, title and escrow officers, etc.) as well as other division staff, to facilitate a prompt, efficient closing of each loan. 
  • Develop and maintain a high degree of visibility for FPCU in the marketplace.


Other Job Duties  

  • Keeps informed on trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to both private and government -insured mortgages. 
  • Consistently works in accordance to published department sales and service standards. 
  • Consistently manages to prescribed personal and business unit sales plans as well as the overall strategy of the Real Estate Lending department. 
  • Performs other duties as assigned.  




Required Experience  

  • Understand real estate appraisals, title reports, and real estate transactions 
  • Basic Microsoft Office skills 
  • Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources 
  • Excellent verbal, written, and interpersonal communication skills 
  • Mortgage industry experience 
  • Knowledge and understanding of sales prospecting and generating referrals  
  • Requires 5 years minimum experience in mortgage sales. 
  • Customer service experience 
  • BS/BA degree (or higher) or work related history of 10+ years  


Job Expectations  

· This position requires SAFE registration at the time of employment. FPCU will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position. 

· Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related FPCU policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary. 

· This position requires compliance with all mortgage regulatory requirements and FPCU's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. 

· Reliable transportation 

· Ability to work nights, weekends, and/or holidays as needed or scheduled 

Equal Employment Opportunity Policy

Financial Partners Credit Union is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. FPCU is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

FPCU will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations. 


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